Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging where applicable. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at support@kalifora.com. Please do not send your order back before contacting us and receiving return instructions.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@kalifora.com.

Damages and Issues

Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please include your order number and, where applicable, clear photos of the damaged, defective, or incorrect item.

Non-Returnable Items

Certain items may not be eligible for return due to their nature or applicable restrictions. If you are unsure whether your item is eligible for return, please contact us at support@kalifora.com before sending it back.

Sale items and gift cards are non-refundable unless otherwise required by applicable law.

Exchanges

We do not guarantee exchanges. If you would like a different item, the fastest way to get what you want is to return the original item, if eligible, and place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to a consumer in the European Union, you may have the right to cancel or return your order within 14 days without giving a reason, subject to applicable law and any applicable exceptions.

Where this right applies, the 14-day period generally begins when you, or a person designated by you, receives the goods.

Products should be returned in accordance with applicable legal requirements. This statutory right is separate from our voluntary 30-day return policy.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at support@kalifora.com.

Return Shipping Costs

Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection law, the customer is responsible for return shipping costs.

For defective, damaged, or incorrect orders, please contact us before returning the item so that we can provide appropriate instructions.

Order Cancellations

If you need to cancel an order, please contact us at support@kalifora.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the order may instead be subject to our return policy.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Kalifora LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@kalifora.com